The Physics of Business Decision-Making

Why do once-thriving companies like Kodak, Blockbuster, and Toys "R" Us fail to adapt to changing markets—while others like Amazon and Netflix reinvent themselves? This post explores how Newton’s laws of motion offer a surprisingly useful lens for understanding business inertia, transformation, and the consequences of action (or inaction). Learn how applying these principles metaphorically can help leaders make smarter, more adaptive decisions.

By |2025-04-18T19:14:14-04:00August 27, 2023|Digital Transformation, Organizational Culture, Strategy|

Strategic Plan Scorecard

Too many financial institutions confuse a wish list of vague initiatives with actual strategy. This post offers a practical scorecard to help bank executives and board members evaluate—and improve—their strategic plans. From business models and technology to marketing and culture, it provides 58 focused questions across critical planning categories to ensure your plan is realistic, forward-looking, and actionable.

By |2025-04-18T19:18:01-04:00July 30, 2023|Digital Transformation, Strategy|

5 Things To Consider As You Complete Your Strategic Plan

As annual planning season wraps up, now’s the time to take a step back and make sure your strategic plan hits the mark. Is it focused on customer needs or internal processes? Does it define a clear future vision and allocate resources wisely? This post offers a checklist to ensure your plan drives real strategic progress—not just paperwork.

By |2025-04-18T19:26:07-04:00November 12, 2021|Strategy|

The Importance of a Strategic Budget

Operational budgets keep the lights on. Strategic budgets move the company forward. This post explores the key differences between the two—and explains why carving out a dedicated budget for long-term, cross-functional initiatives can help financial institutions stay focused, fund innovation, and actually deliver on their strategic plans.

By |2025-04-18T19:30:46-04:00June 16, 2021|Digital Transformation, Strategy|

Musicians on the Titanic

Strong earnings reports and dividend payouts may calm investors—but they won’t future-proof your bank. In this post, a haunting historical analogy highlights the danger of complacency in today’s banking environment. Legacy systems, rising customer expectations, and fintech disruption are accelerating change. Now is the time to act decisively—or risk being left behind.

By |2025-04-18T19:34:26-04:00May 10, 2021|Digital Transformation, Strategy|

Survival of the Fittest

Charles Darwin’s principle of survival through adaptation applies just as much to businesses as it does to biology. This post explores how digital transformation has gone from a competitive edge to a survival requirement in banking. From the long arc of technological change to the sudden jolt of the pandemic, the message is clear: banks that fail to change may not be around for the next cycle.

COVID-19 Shredded Bank & Credit Union Plans. Here’s How To Reboot

COVID-19 disrupted every assumption banks made at the start of the year. Now is the time to pause, reflect, and reset. This post outlines a practical, three-step framework for reviewing your pandemic response, understanding how the world has changed, and redefining priorities for the months ahead—so your institution can emerge stronger, smarter, and more resilient.

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