Low-code/no-code development . . . mobile customer engagement . . . thoughts on open banking from the CFPB . . . new identity verification from Plaid . . . Generative AI gaining consumer trust . . . combining AR, VR, and social media . . . Central Bank Digital Currencies . . . success through strategic acquisitions . . . digital wallet Paze set to launch.
Improving customer engagement . . . themes from Money 20/20 in Amsterdam . . . an AI implementation path . . . pitfalls with fintech relationships . . . banks are "museums of technology" . . . ChatGPT and Mercedes . . . growth of digital banking . . . ESG strategies for commercial banks.
Recruiting challenges . . . new digital bank for older customers . . . Venmo's Teen Account . . . conference attendees highlight three banking challenges . . . screen scraping's days are numbered . . . PFM drives customer satisfaction . . . hot market for people with AI skills . . . unmet financial needs of Gen Z . . . 'pay by bank' coming soon . . . fintechs have been driving Open Finance.
Using 'integrated channels' . . . leadership strategies for today's world . . . climate change impacts . . . becoming digitally mature . . . marketing with advanced data . . . gamification to support financial literacy . . . BofA's new accelerator program . . . earned wage access . . . fintechs are your friends . . . effective use of expensive branch offices.
Banks must understand climate change impacts . . . Chase still believes in branches . . . unique deposit product to attract the youth market . . . importance of adopting AI tools . . . the CFO is an important player in digital transformation . . . the need for data analytics.
The data privacy paradox . . . auto-decisioning in lending . . . Generative AI in financial institutions . . . example of ChatGPT use . . . but human oversight still needed . . .
Legacy thinking hinders digital transformation . . . using data to generate profits . . . more on leadership challenges with transformation projects . . . new engagement strategies to attract younger customers . . . global payments experiencing dramatic growth . . . super-apps, marketplaces, ecosystems, and platforms . . . BNPL advantages for banks.
Rising interest rates prompting changes in strategy . . . perils of a toxic organizational culture . . . change management using 'movements' . . . fintech offers stock investment returns on an insured deposit . . . Apple's new high-yield savings account.
Forrester report highlights three emerging technologies . . . banking relationships becoming increasingly fragmented . . . competing with digital-only banks . . . opportunities with sustainable finance . . . payment hubs are key to the future . . . amazing applications for AutoGPT.
The growing importance of Gen Alpha . . . Apple introduces Apple Savings . . . McKinsey is bullish on the metaverse . . . online deposit marketplace helps banks grow deposits . . . poorly designed chatbots frustrate customers . . . Liberty Bank introduces a new digital bank for businesses.